Legal

Privacy Policy

Last updated: November 1, 2026

FelineSense ("we," "our," or "us") respects your privacy. This policy explains what the FelineSense app collects, how it is used, and the choices you have. By using the app, you agree to this policy.

1. The short version

We built FelineSense to be privacy-first. We do not show ads, we do not track you across other apps or websites, we do not sell your data, and the audio you analyze is not retained on our servers after your result is generated.

2. Information we process

Audio you choose to analyze. When you record or upload a vocalization, the audio is sent to our secure backend to generate your analysis and is processed only for that purpose. It is not stored on our servers afterward and is not used to train AI models. The app asks for your permission before it sends any audio, and every health tool works if you say no.
Context you enter. Details you add (such as your cat's breed and age, the situation, or body language) are sent with the audio and used to produce a more accurate interpretation.
On-device content. Your cat profiles, analysis history, and health records (weight and body condition, feeding and recipes, stool, litter box and water, symptoms and vitals, care calendar, play, checklists, medications, and diabetes, kidney and thyroid records), vet documents you add, and insurance claim lists are stored only on your device. They leave it only when you choose to: creating a backup file, sharing a document, or exporting a claim sends that data wherever you send it. You can delete any of it at any time.
Anonymous app identity. The app uses anonymous authentication to secure requests to our backend. No name, email, or account login is required. The Support ID shown in the app is this anonymous identifier.
App integrity checks. The app uses Apple's App Attest, through Firebase App Check, to confirm that analysis requests come from a genuine copy of the app.
Abuse and cost controls. To prevent abuse, our backend keeps daily counts of analysis requests linked to your anonymous identifier, a cached copy of your subscription status from RevenueCat, and a daily count keyed to a hashed form of your network (IP) address. The raw IP address is not stored in these counts.
Limited diagnostics. We may process aggregated, non-identifying technical data (for example, error reports) to keep the service reliable.
Purchases. Subscriptions are handled by Apple and our subscription provider (RevenueCat). We do not receive or store your payment card details.
Emails you send us. If you email support@felinesense.app, or care@felinesense.app for the care program, we receive your email address, your message, and anything you attach (such as your Support ID or a vet document). We use it to answer or review your request.

3. Service providers

We share only what is necessary for the app to function, with providers acting on our behalf:

Google (Gemini API) — performs the AI analysis of the audio you submit. Audio and the context you provide are sent to Google solely to generate your analysis; Google does not use them to train its models, and we do not retain the audio afterwards.
Google Firebase — backend hosting, anonymous app identity, app integrity checks (App Check), and request handling.
RevenueCat & Apple — subscription management and payment processing. Apple also provides the App Attest integrity check.

These providers process data under their own terms and only for the purposes above. We do not sell personal data or share it with data brokers.

4. Tracking

FelineSense does not track you. We do not use an advertising identifier and do not link your activity to third-party data for advertising. Because we do not track, the app does not request App Tracking Transparency permission.

5. Data retention & your choices

Audio submitted for analysis is not retained after processing. Profiles, history, health records and documents live on your device and are removed when you delete them or uninstall the app; a backup file you created is yours to keep or delete. You can manage or cancel your subscription anytime in your Apple ID settings.

6. Children

FelineSense is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children.